# How to reset my password

If you have forgotten your password and the link you received to reset it has expired, you can request a new link by following these steps:

1. Click on the “**Forgot my password**” link on the login page, or visit <https://app.fivb.com/forgot-password> directly.

<figure><img src="https://2931290587-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZvNtub0DwecHwkKF55gB%2Fuploads%2FyinW6t0fKFzNr3jvTo2c%2FCleanShot%202025-02-26%20at%2009.30.10.png?alt=media&#x26;token=51ca77c0-a149-448b-9c66-d9906252a914" alt=""><figcaption><p>Login Form</p></figcaption></figure>

2. Enter **your username**.

{% hint style="info" %}
If you have forgotten your username, you can find it on the [How to find my username](https://help.app.fivb.com/vis-web-manager/identity/how-to-find-my-username) page.
{% endhint %}

<figure><img src="https://2931290587-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZvNtub0DwecHwkKF55gB%2Fuploads%2F79eDxwYtr0FqTY5lO2sr%2FCleanShot%202025-02-26%20at%2009.31.27.png?alt=media&#x26;token=45311bc6-2d18-4b77-b192-f4782f288593" alt=""><figcaption><p>Reset my password Form</p></figcaption></figure>

3. Once submitted, you will receive an email with a link to reset your password.