# 10. Contacts

For general information concerning the ITC System or specific issues concerning an International Transfer between National Federations that belong to different Confederations, please contact:

{% hint style="info" %}
**FIVB – Fédération Internationale de Volleyball –** [**www.fivb.com**](http://www.fivb.com)

Château Les Tourelles, Edouard-Sandoz 2-4, 1006 Lausanne - Switzerland

* Specific IT issues: <vis.support@fivb.com>
* All other issues: [transfer@fivb.com](mailto:transfer@fivb.org)
* For financial complaints queries, please contact <legal@fivb.com>

For specific issues concerning an International Transfer within a Confederation, please contact the respective Confederation.                                        &#x20;
{% endhint %}

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**CEV – Confédération Européenne de Volleyball -** [**www.cev.eu**](https://www.cev.eu)

488 Route de Longwy, L1940 Luxembourg

Contact: Mr. Apostolos Gogakos&#x20;

E-mail: <transfers@cev.lu>

Tel: +352 25 46 46 41

Fax: +352 25 46 46 40
{% endhint %}

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**AVC – Asian Volleyball Confederation -** [**www.asianvolleyball.org**](https://help.app.fivb.com/vis-web-manager/international-transfer/www.asianvolleyball.org)

Thailand Volleyball Association; No 286, Room No 2, 17th Floor; Main Building of Sports Authority of Thailand; Huamark, Bangkapi; BANGKOK 10240, Thailand

Contact: Mr. Somchai DONPRAIYOD

Email: <itc@asianvolleyball.net>

Tel: +66 (2) 170 9491 or +66 (2) 170 9492 or +66 (2) 170 9493

Fax: +66 (2) 170 9490
{% endhint %}

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**CAVB – Confédération Africaine de Volleyball**

10 Rue Mohammed Errounda RABAT, 10170, MOROCCO

Contact: Ms. Hasnaa Outbih

E-mail: <s.l.a.t.frmvb@gmail.com> / <cavbh.2020@gmail.com>

Mr. Enzanai Tafara Madzivire   <enzotafara@gmail.com>

Tel: +212 648-284590 / +212771973599                                      &#x20;

Fax: +212 537 710 149
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**CSV – Confederación Sudamericana de Voleibol -** [**www.voleysur.org**](https://help.app.fivb.com/vis-web-manager/international-transfer/www.voleysur.org)

Av. Visconde de Piraja 433, Sala 904,&#x20;

22410003 Rio de janeiro - Brésil

Contact: Mr. Paulo Vitor Paladino

E-mail: <paulovitor@voleysur.org>

Tel: +55 21 2132 7857

Fax: +55 21 2493 1179
{% endhint %}

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**NORCECA – North, Central American & Caribbean Volleyball Confederation -** [**www.norceca.org**](https://help.app.fivb.com/vis-web-manager/international-transfer/www.norceca.org)

Pabellon de Voleibol, 3era planta, Av. Maximo Gomez, Esq 27 de Febrero,&#x20;

SANTO DOMINGO, Dominican Republic

Contact: Mrs. Arateide Caceres                                                               &#x20;

E-mail:<norcecanfdirector@gmail.com>  &#x20;

Tel: +1 809-472 1222

Fax: +1 809 227 32 42
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